Privacy Policy

Welcome to DeenHub (hereinafter the “App”), operated by DeenHub, a sole proprietorship based in the United States. This Privacy Policy applies to you and DeenHub, regardless of your country of residence or location. We are committed to protecting your privacy and being transparent about how we collect, use, store, and protect your personal information. This policy is written in plain language, minimizing legal and technical jargon, to help you understand our practices and your choices regarding your data.

The Data Controller

The person responsible for your information under this Privacy Policy (the “data controller”) is:
DeenHub
249 West Roland Road, Brookhaven,
PA, 19015, USA
E-Mail: support@deenhub.app
Web: www.deenhub.app

This policy complies with applicable U.S. laws, including the California Consumer Privacy Act (CCPA), and, where applicable, the General Data Protection Regulation (GDPR) for users in the European Union. You are responsible for ensuring your use of the App complies with local laws, including those related to religious content, which may vary by region.

Information We Collect

We collect the following types of data to provide and improve the DeenHub App experience:

Personal Information: Data you provide directly, such as your name, email address, and any other information you choose to share when creating an account or interacting with the App.
Location Data: With your explicit consent, we collect precise or approximate location data from your device to provide features such as identifying nearby mosques and determining the Qibla direction. You can enable or disable location access at any time through your device settings.
User-Generated Content: Data you submit, such as mosque adhan and iqamah times verified by users, which may be displayed to other users to enhance the App’s functionality.
Free Quran Distribution Data: For users in the USA who are non-Muslims or newly reverted Muslims, we collect your name, shipping address, and contact details (with your explicit consent) to process requests for free Quran distribution. We may also collect information to verify eligibility (e.g., confirmation of non-Muslim or newly reverted Muslim status).
Usage Data: Information about how you use the App, such as pages visited, time spent, Islamic habits tracked (e.g., prayer or Quran memorization progress), interactions with the AI chatbot, and Quran distribution requests.
Device Information: Technical data, such as your device type, operating system, IP address, and browser type, to ensure the App functions correctly.
Cookies and Analytics: We use cookies and tools like Google Analytics to collect anonymous data about App usage to improve functionality and prioritize features. These do not identify you personally.

Purposes of Data Processing

We process your data for the following purposes:

To provide and personalize the App’s features, such as habit tracking, prayer reminders, nearby mosque identification (including user-verified adhan and iqamah times), Qibla direction, Quran memorization (tracking verses marked as “memorized,” “reviewing,” or “learning”), hadith, dua, AI chatbot responses, and processing free Quran distribution requests for eligible users in the USA.
To improve the App’s performance and user experience.
To send notifications or reminders to help you stay on track with your spiritual goals (with your consent).
To process in-app purchases and subscriptions.
To moderate user-generated content, such as mosque timings, to ensure accuracy and appropriateness.
To verify eligibility and fulfill requests for free Quran distribution, including coordinating with shipping partners.
To comply with legal obligations or protect our rights.

Legal Basis for Processing

We process your personal data based on:

Consent: You have given your explicit consent for us to process your data for specific purposes, such as accessing location data for mosque and Qibla features, sending notifications, processing user-generated content, or collecting data for free Quran distribution.
Performance of a Contract: Processing is necessary to deliver the App’s services (e.g., providing nearby mosque information, processing subscriptions, displaying user-verified content, or fulfilling Quran distribution requests) or respond to your requests before entering a contract.
Legitimate Interests: We may process data to improve our services or ensure the App’s functionality, provided these interests do not override your rights and freedoms.
Legal Obligations: Processing may be necessary to comply with applicable U.S. or international laws.

Data Storage and Retention

Your personal data, including location data, user-generated content, and free Quran distribution data, is stored on secure servers in the United States and, in part, on your device’s local storage. We use standard encryption (e.g., HTTPS) to protect your data during transmission, and we comply with applicable export regulations for encryption technologies. We retain your data only as long as necessary for the purposes outlined in this policy or as required by law (e.g., tax or commercial retention periods). Location data is only retained temporarily to provide real-time features like mosque identification or Qibla direction and is not stored long-term unless required for ongoing functionality with your consent. User-generated content, such as mosque timings, may be retained to display to other users unless removed or reported as inaccurate. Free Quran distribution data is retained only until the request is fulfilled, unless required for legal purposes. You can delete your account and associated data at any time through the App’s settings or by contacting support@deenhub.app with a deletion request. Once deleted, your data will be permanently removed unless we are legally required to retain it.

Data Sharing

We may share your data with:

Service Providers: Third-party providers who assist with App functionality, such as hosting, analytics, customer support, location-based services (e.g., mapping for nearby mosques), or shipping partners for free Quran distribution. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
Other Users: User-generated content, such as mosque adhan and iqamah times, may be shared with other users to enhance the App’s functionality. We moderate this content to ensure accuracy and appropriateness but cannot guarantee its reliability.
Legal Compliance: We may disclose data if required by law or to protect our rights, safety, or property.

We do not sell, trade, or rent your personal information, including location data, user-generated content, or free Quran distribution data, to third parties. For California residents, we confirm that we do not sell your personal information as defined under the CCPA.

Third-Party Services

We may use trusted third parties like:

Firebase (by Google) for analytics and crash reporting.
Apple / Google Play for in-app purchases and subscriptions.
OpenAI API for the AI chatbot feature, which provides responses to Islamic practice-related questions.

Each has its own privacy policy, which you should review:

Google Privacy Policy
Apple Privacy Policy
OpenAI Privacy Policy

We do not share your data with these third parties beyond what’s necessary to make the App work. The AI chatbot uses the OpenAI API, and we are not responsible for the accuracy, completeness, or appropriateness of its responses. We filter chatbot outputs to prevent inappropriate content, but you should consult qualified Islamic scholars for religious guidance.

App Store Compliance

DeenHub is available on:

Apple App Store
Google Play Store

When downloading through these platforms, their privacy policies apply in addition to ours:

Apple Privacy Policy
Google Privacy Policy

This Privacy Policy is accessible within the App’s settings or “About” section to ensure compliance with platform requirements.

Content Authenticity

Quran Translation Authenticity: While we source Quran translations from reputable publishers, we do not guarantee their authenticity or accuracy. You are responsible for verifying the authenticity of translations used in the App. We recommend consulting qualified Islamic scholars for authoritative guidance.
Hadith Authenticity: While we source hadith from trusted collections, we do not guarantee their authenticity or accuracy. You are responsible for verifying the authenticity of hadith presented in the App. We recommend consulting qualified Islamic scholars for authoritative guidance.

International Data Transfers

As the App is available worldwide, your data, including location data, user-generated content, and free Quran distribution data, may be processed in the United States, where our servers are located. For users in the European Union, we ensure that any data transfers comply with GDPR requirements, such as standard contractual clauses, to provide adequate protection for your data.

Data Security

We use industry-standard security measures, including physical, electronic, and managerial safeguards, to protect your data, including location data, user-generated content, and free Quran distribution data, from unauthorized access, alteration, or disclosure. In the event of a data breach, we will notify affected users promptly as required by applicable laws (e.g., CCPA, GDPR) and take steps to mitigate any damage.

Your Rights

Depending on your location, you may have the following rights:

Under CCPA (for California residents):
- Right to know what personal information we collect, use, disclose, or sell, including location data, user-generated content, and free Quran distribution data.
- Right to request deletion of your personal information by using the account deletion feature in the App’s settings or contacting support@deenhub.app.
- Right to non-discrimination for exercising your privacy rights.
Under GDPR (for EU residents):
- Right to access a copy of your personal data, including location data, user-generated content, and free Quran distribution data.
- Right to correct inaccurate or incomplete data.
- Right to request deletion of your data by using the account deletion feature in the App’s settings or contacting support@deenhub.app.
- Right to restrict or object to processing in certain circumstances (e.g., location data, user-generated content, or free Quran distribution data processing).
- Right to data portability to receive your data in a structured, machine-readable format.

To exercise these rights, contact us at support@deenhub.app or use the account deletion feature in the App’s settings. To request data deletion, please email support@deenhub.app with your account details or use the in-app deletion feature, and we will process your request within the required timeframes. You can also disable location data collection through your device settings. We will respond to requests within the timeframes required by law (e.g., 45 days under CCPA, 30 days under GDPR).

Cookies

We use cookies to enhance your experience, enable essential features (e.g., navigation), and analyze usage (e.g., via Google Analytics). Necessary cookies do not collect personal information, while analytical cookies collect anonymous, aggregated data. Location data, user-generated content, and free Quran distribution data are not collected via cookies. You can manage cookie preferences through your device or browser settings.

Third-Party Links

The App may contain links to third-party websites or services, such as mapping services for mosque locations or OpenAI’s services for the AI chatbot. We are not responsible for their privacy practices, and we encourage you to review their policies before interacting with them.

Stopping Data Collection

You can stop the App from collecting your data, including location data and free Quran distribution data, by disabling location access in your device settings or uninstalling the App using your device’s standard uninstall procedure. You may also request deletion of your data as described in the “Your Rights” section.

Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on our website (www.deenhub.app), and we will notify you of significant changes via email or in-app notifications. We encourage you to review this policy regularly.

Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or our data practices, including the use of location data, user-generated content, free Quran distribution data, or AI chatbot responses, please contact us at:
DeenHub
249 West Roland Road, Brookhaven,
PA, 19015, USA
E-Mail: support@deenhub.app
Web: www.deenhub.app

For California residents, you may also contact us to exercise your CCPA rights. For EU residents, you may lodge a complaint with a supervisory authority in your country if you believe we have not complied with GDPR.

By using DeenHub, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information, including location data, user-generated content, and free Quran distribution data, as described.

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